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Your rights if you’ve been ripped off

Online Scams

Your rights if you’ve been ripped off


A video warning travellers of a costly and “dangerous” hotel scam went viral on TikTok this week.

The dupe centres on a family who were allegedly conned out of more than $6500 ($CAD6000) when they ordered room service from a fake hotel menu, unknowingly sharing debit card details with a criminal.

“It turns out, the room service menu that they actually ordered from was slid under the door,” Toronto-based TikTok user Ali Koca concludes in the video.

Despite many online critics poking holes in Koca’s footage, which is light on specifics and appears to use stock imagery, the cautionary clip garnered more than 1.9 million views.

Australians lose $2 billion a year to scams, and online scams in particular have surged across the world during the COVID-19 pandemic as consumers take more of their spending online and hackers take advantage of confusing new COVID protocols.

But hotel scams are more likely to occur before you even arrive at a property.

UK bank Lloyds recently issued an urgent scam warning to Britons following a spike in holiday booking fraud leading into…

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