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Suffolk scam victims could be better protected under new law

Online Scams

Suffolk scam victims could be better protected under new law

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Published:
4:00 PM May 14, 2022



Scam victims in Suffolk who are tricked into transferring money to fraudsters will be better protected under government plans for a new law. 

The Payment Systems Regulator (PSR) will be able to require banks to reimburse authorised push payment (APP) scam losses, totalling hundreds of millions of pounds each year, under the Financial Services and Markets Bill.

There has been an explosion of such cases in recent years, with fraudsters often posing as officials working for banks, the police or HM Revenue and Customs (HMRC) to scam their victims.

Currently, many banks have signed up to a voluntary reimbursement code, but there have been concerns about it being applied inconsistently.

The latest rolling statistics from Action Fraud revealed victims of online fraud and cyber crime in Suffolk lost a reported £17million over the past 13 months. 

So far in 2022, there have been 1,184 reports of cyber crime in Suffolk, the figures revealed. 

Suffolk Trading Standards said current prominent scams in the county include energy-sector scams – inflated prices for solar set ups, and fake Amazon alerts – where the victim is asked to open a new browser window because their account is blocked and the scammer conducts data harvesting. 


Andrew Reid, cabinet member for public health and public protection
– Credit: Archant

Andrew Reid, cabinet member for public health and public protection, said online fraud and cybercrime…

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