Oregon FBI’s Tech Tuesday: Building a digital defense against robocalls
PORTLAND, Ore. (KTVZ) — This week, the Oregon FBI’s Tech Tuesday segment focuses on building a digital defense against robocalls.
If you’re like most Americans, you’ve probably received a call, or 20, regarding your cars extended warranty. For the second year in a row, auto warranty renewal calls were the top robocall complaint filed with the FCC by consumers in 2021.
Most of the reports received mention that the unwanted call begins with an automated or pre-recorded message that may instruct you to press a number to speak to a live operator or remove you from their call list, but pressing that number might lead to more robocalls instead.
The calls often include specific information about your particular car and warranty that can make the call seem more legitimate.
Other common scams include social security number phishing scam calls, credit card scams, fake insurance and healthcare, and phony lawsuit or criminal charges.
To avoid robocall scams follow these top tips from our partners at the Federal Communications Commission (FCC) on how to protect yourself:
- Do not answer calls from unknown numbers. If you do so by mistake, hang up immediately.
- Never give out personal or financial information to someone who calls you.
- Always use caution if you are being pressured for information or money immediately.
- If you answer the phone and the caller—or a recording—asks you to hit a button to stop…