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ON YOUR SIDE; Many rural internet custormers say they’ve been scammed by a company posing as an authorized dealer

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ON YOUR SIDE; Many rural internet custormers say they’ve been scammed by a company posing as an authorized dealer

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SPRINGFIELD, Mo. (KY3) – Internet service has quickly become a necessity.

However getting reliable coverage in rural areas can be tough.

An On Your Side Investigation reveals a company posed as an authorized dealer of a major provider. They promised high quality service but failed to deliver.

Carrie McGinness said, “He’s a scam artist. I mean, he’s scum.”

“It was only a matter of time before we got mad enough and now you’re caught,” said Janet Taylor.

They along with dozens of people in rural areas of the Ozarks say they’ve been had by PTN Internet and Matt Peterman. They say they signed up for what they thought was high speed internet access only to get the runaround when they asked why their service was interrupted.

Taylor says Peterman told her, “My internet service provider has said that they’re not going to use my current router. You’re going to have to buy another one and this one’s going to be $700. It’s going to go up in price by month by another $30.

“We woke up one morning and we had no internet at all and we couldn’t get in touch with him,” said McGinness

Many customers say they cancelled their service with PTN Internet.

Taylor said, “I went with this company. He said, well you know, that they sublet from AT&T don’t you. I said isn’t that what your doing. He said, well, yeah, I guess I am.”

AT&T sent us this statement after they investigated our requests to verify PTN Internet’s affiliation:

“The company that sold these devices…

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