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How your service provider can help block phone scams

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How your service provider can help block phone scams


COEUR D’ALENE, Idaho – “In my day, you didn’t get people on the phone telling you big lies.” 

But today, it happens all the time. 

Maria Cochran reached out to 4 News Now after she was nearly caught in a phone scam. She gets calls and messages constantly and she’s worried about the elderly in our community who are probably receiving the same. 

Cochran receives upwards of 18 to 20 messages per day. That doesn’t include the phone calls. 

She is on high alert about this kind of fraud but admits that sometimes she wonders if it’s true, especially when the messages involve Medicare or Walmart. 

Cochran is worried about the people who are older and more vulnerable than she is. 

With the help of 4 News Now, Cochran was able to reach out to her phone retailer and get her number protected from these kinds of calls in the future. 

She was first told by an automated system to check on verizonwireless.com.

“See, we don’t know how to do that. Us people that are 68 and older, we don’t know how to do any of this,” Cochran said.

Eventually, she got through to an associate. She worked with that agent to get her number blocked from future scam calls.

If you do still get phone calls, there are a few easy steps you can take to avoid getting scammed.

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