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BBB Scam Alert: Don’t open the door for this phony energy audit

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BBB Scam Alert: Don’t open the door for this phony energy audit


South San Francisco, CA  April 22, 2022 Submitted by Better Business Bureaus

“Home energy auditor” promising to save you money? Be careful!

Summer is coming, and rising temperatures mean high air conditioning bills. Scammers have devised a new con that claims to “save you money.” Con artists, posing as local government and utility company representatives, are offering phony home energy audits and services. Here’s what you need to know to spot the scam.


How this scam work

You are contacted over the phone or in person at your front door. The “representative” introduces themselves as working for your utility company or with the energy division of your local government. They may even show you identification, but it isn’t real.

Scammers inform you that you could be saving big on your energy bill. Some con artists will even insist on a tour of your home. These individuals may offer to install filters, thermostats, or other energy equipment to lower your bill, or they may say simply you are eligible to pay less. In either case, they’ll ask you to sign a contract and possibly even run a credit check. They will also ask for billing information, including your debit or credit card number.

In the end, you won receive any discount on your energy bill and any services. The equipment you were promised won’t be delivered. That’s because this “home energy audit” is a scam. You may, however, be charged the fees mentioned in the contract, and your…

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